Returns

Return Information:

ZNC would be so sad if you decided to return your adopted solid. But, if you need to, here's what to do:

1. Send back using original packaging/box.

2. Add your undamaged item.

3. Return within 20 days.

4. Refunds will occur within 10 days of receipt of your item.

5. Send e-mail to info@zenith-nadir.com for shipping information. ZNC is not responsible for return shipping costs.

 

Things to know:

If you are unable to return the original packaging, please be sure the item is wrapped with it's safety in mind. If a package returns with a damaged item, a 50% refund will be returned. Photographic evidence will be provided upon receipt via e-mail. 

If you prefer store credit, it will never expire and you may qualify for a commissioned piece. Stipulations definitely apply. We'll chat if that's your option.